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30 Day Unconditional Guarantee

Our Satisfaction Guarantee gives you a chance to see, touch, and try all Take a Swing products.

Buy with complete confidence; if you are not satisfied, return any product within 30 days of receipt for full refund or exchange.

If so, just call, fax or e-mail us (see Contact) to arrange exchange or method of refund.

Three Year Limited Warranty on all swing frames

Take a Swing swing frames are guaranteed against defects in materials and workmanship for three (3) full years from date of shipment. Any such defect will be repaired or the product replaced, at our option.
You must contact us for a return authorization before sending us any equipment for repair. We cannot accept delivery of any materials with out a return authorization.

Please call, fax or e-mail Take a Swing to explain the problem and to get return authorization

Two Year Limited Warranty for all swings

Take a Swing swings are guaranteed against defects in materials and workmanship for two (2) full years from date of shipment. Any such defect will be repaired or the product replaced, at our option.
You must contact us for a return authorization before sending us any equipment for repair. We cannot accept delivery of any materials with out a return authorization.

Please call, fax or e-mail Take a Swing to explain the problem and to get return authorization.

Note

All equipment will wear with use and no guarantee is made against normal deterioration.

Handle all equipment with care and do not leave swings outside in the weather.
Please inspect all equipment, fittings, and support systems to guard against injury.

Any alteration of equipment or use of equipment in non-recommended fashion voids all warranties.

Return Procedure

Pack item(s) well and include your name, the name of your organization (if applicable), and a copy of the original packing slip or invoice.
Return shipping expenses are to be paid by the customer, and items being returned must arrive in good and saleable condition within 30 days of return authorization.

If you receive defective or wrong merchandise as a result of a Take a Swing error, we will pay for the return shipping expense.

Safety and Limits of Liability

Follow instructions for set up and safe use as described in the manual that comes with the ordered product(s).

Although Take a Swing products are safe and constructed of high quality materials, they are designed as therapeutic tools and so must be used as such.
We have designed Take A Swing products to be safe and fun to use, but therapy is serious business.

Never let the equipment be used unsupervised. Unsupervised play is not recommended for our products. No matter how well it is designed, carelessly used equipment can be dangerous. All of our swings and swing frames and other items are sold with the understanding that we are not responsible for injuries caused by the improper use of our products. It is up to the therapist to determine the applicability of a product to a particular situation and they assume responsibility for any risk of injury that may result from their decisions.

Maintenance

Proper maintenance is critical for the safe operation of Take A Swing products. A quick top to bottom inspection before use can easily spot problems before a dangerous situation arises. All of our products are meant to provide years of trouble free use but heavy constant use can cause even the strongest materials to wear.

Three areas are of particular concern. The eyebolts that Take A Swing uses are rated to have a working load of one ton and are made of drop forged hardened steel. Working load is defined as the weight of the swinger and the swing combined with the force of that weight in motion. The mechanical stresses that are exerted on the eyebolt from this force will eventually cause it to wear and although eyebolt failure is a remote possibility, since there is metal rubbing on metal with a significant force the eyebolt should be inspected regularly and replaced if necessary. Also the nut that secures it to the frame may possibly become loose over time. Any wobbling or rotating or any other sign of looseness should be attended to immediately and should only require a simple tightening of the nut. If it will not tighten it should be replaced.

Another area of concern is the swivel. The swivel we use is made of stainless steel and is very durable. It will withstand years of rigorous use. But it too is subject to wear and should be inspected. If it should appear to not be rotating freely it should be replaced

The third things that should be inspected regularly are the ropes and chains that are used to suspend the swings from the frames. The ropes are subject to fraying after years of extended use and excessive fraying would require that the ropes be replaced.

All three parts are available from us at Take A Swing. Parts that you may find at your local hardware store are probably not suitable for the sort of use that these swings and swing frames are designed for and we will not be responsible for any injury or damage that may accrue from the use of substandard replacement parts.

The welded joints and various connection points are also subject to wear and should be inspected. These parts are usually under warranty and will be replaced or repaired. Call us to get a return authorization.

All instructions followed up Take a Swing products will give you years of safe, easy, and fun use!

Advice for Do It Yourselfers

Many people want to build their own support structures and may have questions about how best to proceed. Keep in mind that to be safe, all support points must be able to hold at least a 1000-pound static load at up to a 45 degree angle in any direction. We will be glad to answer any questions about this and can be reached at (505)321-4463 or mail@takeaswing.com

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